Overview
Welcome to the Tokyo Hyaku online store. By accessing and using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
General Information
This website is operated by Tokyo Hyaku. Throughout the site, the terms “we,” “us,” and “our” refer to Tokyo Hyaku. By visiting our site and purchasing from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions.
Products and Availability
Our online store offers books, tote bags, posters, original artworks, and bookmarks inspired by the Tokyo Hyaku project. All products are subject to availability.
• Limited Editions: Certain items may be limited in quantity and are subject to availability.
• Product Descriptions: We strive to ensure that product descriptions and images are accurate; however, slight variations in color or design may occur.
Pricing and Payment
All prices are listed in Euros (€) and include applicable taxes unless stated otherwise.
• Payment Methods: We accept major credit cards, debit cards, and PayPal.
• Price Changes: Prices are subject to change without notice
Shipping
All orders are shipped from Italy.
• Shipping Times: Shipping times vary depending on your location. Estimated delivery times are provided during checkout but may be subject to delays beyond our control.
• Shipping Costs: Shipping costs are calculated at checkout and depend on the destination and weight of the package.
• Customs and Duties: For international orders, additional customs fees or taxes may apply. These charges are the responsibility of the customer.
Returns and Refunds
• Returns: Items may be returned within 14 days of receipt, provided they are in their original condition. Original artworks and custom items are non-refundable.
• Refunds: Refunds are processed within 7-10 business days of receiving the returned item. Shipping costs are non-refundable.
• Return Shipping: Customers are responsible for return shipping costs.
To initiate a return, please contact us at info@tokyohyaku.com .
Intellectual Property
All content on this website, including images, text, and designs, is the property of Tokyo Hyaku and is protected by copyright laws. Reproduction or unauthorized use is prohibited.
Limitation of Liability
Tokyo Hyaku is not liable for any damages resulting from the use of this site or from purchasing our products, except as required by law.
Privacy Policy
We value your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your information.
Governing Law
These Terms and Conditions are governed by and construed in accordance with Italian law. Any disputes will be subject to the jurisdiction of the courts in Italy.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@tokyohyaku.com
Thank you for supporting Tokyo Hyaku.